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Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A pop-up window will appear. It offers elaborate info about all the actions that you can carry out on the page in question. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of instructional video clips demonstrating how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly get to know our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our extensive FAQ section, which includes questions asked by real users and provides practical solutions. We constantly "revamp" our FAQ section with new articles so as to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of customer support engineers available 24x7 and ready to assist you with any problem. Each trouble ticket you open will be answered within one hour (the average response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 50946

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com