Simply unreal…

Apparently, to certain Domain Registrar companies from Asia, there is NOTHING to a trademark! Here is a lovely excerpt from a recent email sent to our offices:

We are Hong Kong Network service Company Limited, a domain name registration center in Asia. Yesterday we received an application from another company for the domain names “lizzdmcproductions”, but later we found your company is their original owner and this may involve your company name or trademark and this may cause confusion between your products and others’, and bring about negative effect on your company. Therefore we decided to inform you of this and check out your attitude toward this matter.

Here was our reply:

We are concerned that the company in question may be engaged in the practice of Cybersquatting, which according to the United States federal law known as the Anticybersquatting Consumer Protection Act, is registering, trafficking in, or using a domain name with bad-faith intent to profit from the goodwill of a trademark belonging to someone else. The cybersquatter then offers to sell the domain to the person or company who owns a trademark contained within the name at an inflated price. We would sincerely appreciate the denial of the company’s application for domain registration under our trademark names. Please inform the company that any attempt to register these names may result in an ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP) proceeding to be initiated with an approved dispute resolution service provider.

And finally… here was THEIR reply:

We perfectly understand this is your company name or trademark, and that was exactly why you’ve got these emails from us. Domains are different from trademark or company name, as they can be registered worldwide… Once you would like to protect or preserve them by registering ahead due to the importance, one valid application form will be sent to start your prior registration. Or we are going to approve the application from the third party if your company does not lay claim to these domains.

If you would like more information about these scams, check out the following article, Fraudulent e-mail from registrar: case study of a Chinese company. Stay safe, take care, but don’t get taken!

We are happy to inform our customers that new unique software tool is available in the Web Hosting Control Panel’s Domain Manager, Subdomain Manager and File manager sections as of today. The new tool is named Elefante Toolbar and has fully automated functionality allowing one-click installation of any chosen PHP script from the Elefante Installer package (nearly 40 scripts currently available).

And that’s not even slightly exaggerated. Using the new tool, customers need to only choose a desired script, pick a host location to install the script and simply hit the ‘Install’ button! Now that’s exceptionally easy, isn’t it?

This handy functionality is for everyone who desire quick and easy installation of their scripts, without any complicated additional configurations, such as choosing a database, path, password, username, etc. The Elefante Toolbar generates all this information itself and installs the script in the main directory of the chosen host. For customers who wish, however, to specify all these configuration settings themselves, the Elefante Toolbar provides a quick shortcut - Advanced Installation link - to the main interface of the Elefante Installer control panel section where all parameters can be “hand” filled in.

One important issue needing your attention is that, if you try to install a chosen script in a folder where there exists a currently installed script, the Elefante Toolbar will give you two opportunities to choose from - ‘Overwrite’ of the currently installed in the folder script, or ‘Advanced’ installation. The ‘Overwrite’ option will install your chosen script in the folder, but will overwrite all existing files with duplicate names. The ‘Advanced’ installation option will allow you to specify a different folder path for the script installation, while most of the other settings will remain automatically filled in.

With compliments, from our web hosting team

404 is an HTTP status code. According to the W3C, 404 Not Found is only supposed to be used in cases where the server cannot find the requested location and is unsure of its status. If a page has permanently been deleted, it is supposed to use 410: Gone to indicate a permanent change. But has anyone ever seen 410? If you notice that there are consistent errors, look and see what the referring document is. Do you have a broken link on your site? Does another site link to you with a misspelled URL? These are things you can correct easily, which will help prevent 404 errors on your website.

Some have whimsically described “HTTP 404” as a kind of signal that you have dropped off the edge of the world; in reality, the 404 is actually more like an “access denied.” Check out our 404 page which has also been listed as one of the best on the Net by the 404 Research Lab.

Special thanks to all who have listed our 404 as one of their favorites… we always appreciate a good review!